Technical Support Engineer, Tier III

LogRhythm is an industry leader in the fast growing Log Management and Security Information and Event Management market. Founded in 2002, LogRhythm has established itself as an elite technology vendor known for continued innovation. LogRhythm was admitted into the SC Magazine Innovator Hall of Fame in 2010 and is listed as a Red Herring Top 100 Technology Vendor. Based in sunny Boulder, Colorado, we offer a culture which values our customers, our people and a balanced work/life environment. If you would like to work for an innovative, achievement-oriented product company, we welcome you to apply.

LogRhythm is seeking a Tier III Technical Support Engineer to join our team at our corporate office in Boulder, Colorado.  The primary function for this role is to provide technical support to LogRhythm customers.  Secondarily this role will support and participate in internal engineering and fulfillment related activities.

Required Skills:

• 5+ years technical support experience
• Client software installation, integration, and configuration
• Windows Server installation, integration and configuration
• Windows SQL Server 2000/2005 – installation, integration and configuration
• *NIX Application installation, integration and configuration
• Logging systems (i.e., Syslog, Windows Event Log)
• Working knowledge of Windows AD Domain security and audit policies
• Solid understanding of TCP/IP protocols and routing
• Administration and/or Configuring of routers, switches, and firewall devices
• Solid communication and writing skills

Valued Skills:

• Start-up experience
• Security Information/Event Management solution experience
• Relevant industry certifications (i.e., CISSP, CISA, MCP)
• Degree in Computer Information Systems or Network Security

Please submit your resume to careers@logrhythm.com to apply for this position.