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4 Key Considerations to Perform Effective Incident Response
''Incident response promotes an organization’s increased resilience, but few organizations prepare the right way. Security and risk management leaders must protect their organizations by taking four steps that cover the connections between technology, people and cybersecurity maturity level.'' In this Gartner® report, learn how to transition from a reactive to proactive incident response approach and avoid business disruptions.
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How to Achieve Better Incident Response Outcomes
- Develop an IR plan in line with business continuity objectives that includes standard operating procedures, contact lists, communication protocols, SLAs, and roles and responsibilities based on size and maturity.
Create an IR team of key cross-functional roles that have clear responsibilities to create and test IR procedures.
Build a maintenance schedule to regularly test IR plans, creating a feedback loop to update the plan as internal or threat landscape evolves.
Ensure sufficient job rotation and career paths to retain talent and mitigate high attrition among responders and to allow cross-functional upskilling to expand your benchmark of responders.
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Improve Your Incident Response Maturity
It all starts with a well-formed strategy. The IR program performance will improve as the organization makes effective use of tools, automation, procedures, and in-house and external people.
Gartner, 4 Key Considerations to Perform Effective Incident Response, Carlos De Sola Caraballo, 12 February 2024 GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.