LogRhythm takes top honors based on the highest user satisfaction among dozens of vendors
June 14, 2017 – LogRhythm, The Security Intelligence Company, today announced that the company has been named the Gold Award winner in the first Gartner Peer Insights Customer Choice Awards for Security Information and Event Management (SIEM). The Customer Choice Awards are a ranking of vendors by verified end-user professionals, taking into account both the number of end-user reviews, and the overall user ratings.
Many users praised LogRhythm’s great customer support, noting that the support team is amazing and responsive, and highlighted that its SIEM product is easy to use and highly customizable. Users also reported that LogRhythm is worth the investment and has more advanced features at a lower cost, with the search, reporting and event management capabilities earning high marks.
Here is a sampling of what LogRhythm customers are saying:
- “LogRhythm has provided a VERY useful product that makes the act of monitoring, maintaining, alarming and responding to log information much easier for my small team.” — Director of Information Security in the Retail Industry
- “LogRhythm has been fantastic. Their customer service is top notch, responsive, and very knowledgeable.” — [Senior Systems Administrator in the Manufacturing Industry}(https://www.gartner.com/reviews/review/view/269940)
- “Overall the product has given us insight into our organization that we didn’t have before.” — Information Security Analyst in the Finance Industry
- “I’ve directly supported three SIEM technologies over the years. LogRhythm is the best option out there for advanced SIEM analysis and reporting.” — Analyst in the Retail Industry
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“It’s an honor to be publicly recognized around the world by real users for our world-class product and support,” said Chris Petersen, chief technology officer, senior vice president of R&D and co-founder at LogRhythm. “We are extremely thankful for the insights provided by our customer community. We believe this Gold Award validates our mission of helping customers quickly detect and respond to cyber-threats.”
Disclaimer - Gartner Peer Insights Customer Choice Awards are determined by the subjective opinions of individual end-user customers based on their own experiences, the number of published reviews on Gartner Peer Insights and overall ratings for a given vendor in the market, as further described here and are not intended in any way to represent the views of Gartner or its affiliates.
LogRhythm is a world leader in NextGen SIEM, empowering organizations on six continents to successfully reduce risk by rapidly detecting, responding to and neutralizing damaging cyberthreats. The LogRhythm platform combines user and entity behavior analytics (UEBA), network traffic and behavior analytics (NTBA) and security automation & orchestration (SAO) in a single end-to-end solution. LogRhythm’s Threat Lifecycle Management (TLM) framework serves as the foundation for the AI-enabled security operations center (SOC), helping customers measurably secure their cloud, physical and virtual infrastructures for both IT and OT environments. Built for security professionals by security professionals, the LogRhythm platform has won many accolades, including being positioned as a Leader in Gartner’s SIEM Magic Quadrant.