LogRhythm Ranks No. 1 in Customer Satisfaction in G2 Research’s Grid Report for SIEM and Leader in Incident Response

LogRhythm Ranks No. 1 In Customer Satisfaction in G2 Research's Grid Report for SIEM and Leader in Incident Response

LogRhythm Praised by Customers for Ease of Use and Support

BOULDER, CO — July 2, 2020 — LogRhythm, the company powering today’s security operations centers, today announced that it has been declared a Leader by G2 in its Summer 2020 SIEM Grid, Summer 2020 Incident Response Grid, and Summer 2020 Usability Index for SIEM.

Rankings on G2 reports are based on data provided by real users of technology platforms and data aggregated from online sources and social networks. The G2 ranking takes into account several factors that buyers should consider, including product attributes, vendor market presence, customer satisfaction, G2 Net Promoter Score, and the quality and age of reviews.

Customers of LogRhythm’s NextGen SIEM Platform rated it above other solutions for ease of use, setup and administration, as well as the quality of LogRhythm’s support. The reviews led to LogRhythm receiving the highest satisfaction score in the SIEM Grid.

“Our customers are at the very heart of our business, and nothing is more important to us than their success and the security of their systems and data,” said Mark Logan, president and CEO of LogRhythm. “We are honored that our customers rated us so highly in G2’s SIEM and Incident Response reports. We are grateful to our customers globally who have consistently recognized our dedication to innovation.”

High praise from customers

Highlights from recent LogRhythm customer reviews on G2 include:

  • The most configurable SIEM: “In comparison to other SIEM products LogRhythm provides enhanced configuration options, allowing for easier tailoring of information you which [sic] to see. The ability to create correlation rules, allows full TTP’s to be protected against in comparison to other SIEMs allowing focus on only a single aspect.”
  • LogRhythm is very flexible: “You can either run it virtually, on your own hardware or using an appliance. It is straightforward to set up exactly how you want it, whether you are an IT department or a stand-alone SOC.”
  • The UI is sleek and program runs smoothly: “It’s a great program when it comes to providing actionable events to respond to. It helps demystify logs and makes them easier to digest.”

This recognition follows several recent award wins for LogRhythm in 2020, including the Silver Stevie Award for Company of the Year in Computer Software, the SC Awards Americas and Europe 2020 for Best SIEM Solution, and the CDM InfoSec Awards for Best SIEM and User Behavior Analytics Market Leader.

About G2.com (formerly G2 Crowd)

Headquartered in Chicago, G2.com is revolutionizing the way businesses discover, buy and manage software and services. More than three million users per month rely on G2 to help them find and buy the best software for their businesses. The platform has more than a million verified reviews and $100M in total funding invested by IVP, Accel Partners, LinkedIn, Emergence Capital, Pritzker Group, Chicago Ventures, Hyde Park Ventures, industry leaders and founders. G2’s customers include Amazon Web Services (AWS), IBM and Zoom and its most recent funding, a $55M Series C, was announced in October, closely followed by the company’s acquisitions of Siftery and Advocately.

About LogRhythm

LogRhythm helps busy and lean security operations teams save the day — day after day. There’s a lot riding on the shoulders of security professionals — the reputation and success of their company, the safety of citizens and organizations across the globe, the security of critical resources — the weight of protecting the world.

LogRhythm helps lighten this load. The company is on the frontlines defending against many of the world’s most significant cyberattacks and empowers security teams to navigate an ever-changing threat landscape with confidence. As allies in the fight, LogRhythm combines a comprehensive and flexible security operations platform, technology partnerships, and advisory services to help SOC teams close the gaps. Together, LogRhythm is ready to defend. Learn more at logrhythm.com.

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