Services Overview

When you work with LogRhythm, you have industry experts supporting your team. We live and breathe security intelligence—and it shows. Whether you’re just getting started with LogRhythm or you’re a long-time user, we offer targeted services to help you to achieve expert-level status and
to meet the goals of your organization.

Support Portal Login Services Datasheet

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Services for Customer Success

Whether you’re just getting started with LogRhythm or you’re part of a team of experts, we will help understand your needs and make sure you don’t get stuck along the way. We’ll make sure you have the education and resources you need at your fingertips.

Global Support

You can choose the support level that fits your needs—standard or premium. Both options give you access to highly trained, experienced staff who focus on solving your security intelligence challenges.

LogRhythm Training

You can take our instructor-led LogRhythm University classes virtually, on location or by visiting our training facilities. Whether you are just beginning or you’re already a power user, we have classes geared to helping you stay up to date and become more effective.

Forensic Co-Pilot Services

With 50+ years of combined network security expertise working with Fortune 500 organizations and federal agencies, our incident responders will guide you through threat qualification, impact assessment, containment
and mitigation.

LogRhythm Labs

Our Labs team empowers you with embedded expertise and out-of-the-box intelligence so you can streamline advanced threat detection and response, compliance automation and operational intelligence.

Support Portal

Log in to an existing account or create a new one to access the LogRhythm Support Portal.

“Really solid customer support – a rarity
in the IT world these days.”

– Security Manager, Educational Institution