Services for Customer Success

LogRhythm offers services to accelerate time-to-value and enable customer success throughout the threat lifecycle.

Start a Deployment

Core Deployment Service ensures a smooth integration of LogRhythm within your IT environment. We get you up and running more quickly than other SIEM providers.

  • Collect all in-scope log source types.
  • Contextualize logs using LogRhythm’s Machine Data Intelligence fabric.
  • Initiate the collection of diagnostic alarms and reports aligned to best practices.
  • Gather reports and alerts on system diagnostics.

Begin Detecting Threats

Threat Management Foundations Service helps you harness LogRhythm’s threat management capabilities for end-to-end detection and response. It is typically executed in concert with Core Deployment Service.

  • Implement security analytics to identify threats and prioritize alarms.
  • Use automation to detect and disable compromised accounts and endpoints.
  • Integrate open source threat feeds to gain additional visibility and context.
  • Align your operational procedures with best practices as prescribed by the Threat Management Foundation’s playbook.

Threat Management Foundations Datasheet

Bolster Your Threat Detection Capabilities

Analytics Co-Pilot Service helps you implement security analytics to address your most impactful use cases. The service pairs you with a LogRhythm expert to guide you through the implementation of a specific threat detection module.

  • Enable LogRhythm Labs’ Threat Detection Modules content, including AI Engine alarms, dashboards, and SmartResponse™ plug-ins.
  • Work with an expert to tune behavioral baselines for your environment.
  • Check in regularly with LogRhythm experts to ensure optimal deployment of our most cutting edge analytics content.

Analytics Co-Pilot Datasheet

Neutralize Security Incidents Quickly

Incident Investigation and Response Services augment your team with incident response experts who can counter threats targeting your organization and buttress your environment against future attacks through custom content.

  • Augment your team with specialized experts in Forensic Analysis and Malware Analysis.
  • Implement custom security analytics to detect similar attacks.
  • Create automated SmartResponse countermeasures.
  • Integrate threat intelligence generated from your incident or benefit for other incidents designed for your environment.

Incident Investigation & Response Services Datasheet

Build a Security Operations Center (SOC)

SOC Enablement Services help you develop and align the processes, procedures and training required to create a high-functioning SOC for your organization.

  • Align your security operations with your business objectives.
  • Test your capacity for handling complex scenarios.
  • Design and implement the processes and procedures for a fully functional security operations center tailored to your business.
  • Set up a non-production environment for training and testing.

Support the Health of Your Platform

Technical Account Manager (TAM) Service helps keep your platform healthy on an ongoing basis. Your TAM performs Health Checks, recommends deployment adjustments, and enables software patching for upgrades.

Technical Account Manager Service Datasheet

Want periodic assistance to ensure platform health? Consider requesting a Health Check, which verifies the operational capacity of your platform to ensure optimal performance.

Develop My Team

Want to fast-track your team to become LogRhythm experts? Check out LogRhythm University Training Courses. Course tracks are offered for system administrators and analysts and are administered in-person and virtually.

LogRhythm University

Contact Professional Services

To inquire about the services listed above or a custom engagement, contact us.

Contact Us