Effective Date: November 1, 2023
Please refer to our Privacy Statement for more information on our privacy practices.
Managing your preferences.
Before we dive into the details – if you are just looking to manage your preferences on our Websites relating to cookies and similar technologies (including opting-out), you can do so at any time through our ‘Cookie Preferences’ tool, which you can access by clicking on the link shown in the footer of the Websites.
If you do not accept our cookies, you may experience some inconvenience in your use of our Websites. For example, we may not be able to recognise your device and you may need to log in every time you visit our Websites.
If you want to find out more about cookies and similar technologies on our Websites and emails, please keep reading.
What types of technologies does LogRhythm use?
We may use any or all of the following “technologies” on our Websites and in our emails:
Cookies: a cookie is a very small text file that may be placed on your browser or in the storage on your device. There are two types of cookies: “session cookies” and “persistent cookies”:
- Session cookies are cookies that disappear from your device or browser when you close your browser.
- Persistent cookies stay on your device even after you close your browser.
Please note that both LogRhythm and third-party service providers may set cookies via our Websites – these ‘third party cookies’ are set by domains other than those we control and may recognise your device across different websites.
Pixel tags: Pixel tag may require opt in consent.
- A pixel tag is a single pixel, transparent GIF image with a unique identifier that can recognise certain types of data on your device (similar to how cookies do). They are used to operate and improve the Websites and our email practices, including to help deliver cookies, count visits and understand usage and email campaign effectiveness.
- For example, we may put pixel tags on emails to understand how you interact with that email – for example, whether you opened the email, whether you forwarded it, whether you clicked on a link in the email that directed you to our Websites etc – these pixels may collect the time, location and operating system of the device you use to read the email.
Session Replay Technologies:
We may use third-party services (e.g., those provided by Hotjar) that employ software code to record users’ interactions with the Services in a manner that allows us to watch DVR-like replays of those user sessions. The replays include users’ clicks, mobile app touches, mouse movements, scrolls and keystrokes/key touches during those sessions. These replays help us diagnose usability problems and identify areas for improvement.
Other similar technologies:
We may also use other tracking technologies, such as mobile advertising IDs and tags, HTML5 local storage / local shared objects (which store relevant data locally on your device), for similar purposes as described in this Cookie Notice.
So, when we refer to cookies and “similar technologies” in this Cookie Notice, such reference includes reference to the pixel tags discussed above, HTML5 local storage / local shared objects and other equivalent tracking technologies.
The purposes for which we use technologies may fall into one of the following categories:
- Required technologies: these technologies are essential in order to enable our Websites to provide the function you have requested, such as by helping to ensure that the content of a page loads quickly and effectively.
- Functional technologies: these technologies allow us to provide enhanced personalisation and functionality, such as tailoring content to you, remembering your choices and preferences on the Websites (e.g., language, text size, etc)They may also collect information on how users interact with our Websites and enable us to improve how it operates and our business more widely – e.g., we use Google Analytics for this purpose, you can find out how Google uses data in the context of Google Analytics here: google.com/policies/privacy/partners/
- Advertising technologies: these technologies collect information about your browsing habits in order to provide advertising which is more relevant to you and your interests – for example, they remember the websites you have visited and share that information with other parties such as advertising technology service providers.
A full list of the technologies we use can be found in the section titled: Details of Cookies and Similar Technologies.
How can you manage your consent?
You can control or limit how cookies and similar technologies are used by taking the following steps:
- Managing your preferences on our Websites (including by opting-out) at any time by using our ‘Cookie Preferences’ tool, which you can access by clicking on the link shown in the footer of the Websites.
- Pixel tags in emails can typically be blocked by default by configuring your preferences in your email client to block external images or setting it to show “plain text only” emails.
Note: if you do not accept certain non-essential cookies and similar technologies, you may experience some inconvenience in your use of our Websites. For example, we may not be able to recognise your device and you may need to log in every time you visit our Websites.
Details of Cookies and Similar Technologies.
To view granular details of the specific cookies and other similar technologies that we use from time to time on the Websites, you can do this by:
- first, accessing our ‘Cookie Preferences’ tool (by clicking on the link shown in the footer of the Websites); and
- then clicking the ‘Detailed Settings’ arrow shown below any category of cookies and similar technologies that you want to learn more about.
The details shown at this link (including the cookies and other similar technologies shown there) may change over time.
Changes to this Cookie Notice.
Information about the cookies and similar technologies we use may be updated from time to time, so please check this Cookie Notice on a regular basis for any changes.
If you have any questions about this Cookie Notice, please contact us by email at [email protected].