LogRhythm Axon Services

LogRhythm Axon Services

Obtain quick time to value with Services to support your success

Maximize your return on investment

There is a lot riding on the shoulders of your security operations team — protecting the organization’s reputation, safeguarding sensitive client information, and ensuring the ability to deliver products and services. Our Services team can help you safeguard your mission-critical systems with expert support and expedited onboarding to achieve a faster time to value.

LogRhythm Axon Services

Execute Seamlessly

Deploy the platform, easily implement use cases that are specific to your company, and train your employees quickly

Quick Deployment and Onboarding

Expert support and guidance will enable you to rapidly ensure the Axon platform is fully optimized

Flexible Options

Self-guided training, professional, and consulting services to help you gain a faster time to value; choose what works best for your business

Our experts can help you with:

Agent deployment

Set up Axon agents and collectors to easily ingest on-premises and cloud sources.

Log source onboarding and parsing

Ensure proper parsing policies and help create new policies for unidentified log sources.

Saved search

Build out business specific searches to execute on-demand or run as a scheduled report.

Dashboards

Customize widgets and dashboards based off your business needs for security visibility and analysis.

Reports

Create and save reports that identify and track pertinent security information which can run ad-hoc or on a scheduled basis.

Security analytics

Surface the most pertinent threats to your business by building out-of-the box and custom analytics rules.

Threat hunting

Learn how to combat the latest cybersecurity threats. We’ll guide you through best practices to monitor and respond to threats.

Use Case Development

Achieve your security objectives by developing use cases that are specific to your organization’s goals. 

Response playbooks

Ensure the appropriate response activity related to surfaced threats

Learn about our services options

Chose from services that best fit your needs. Here are consistent programs we support our customers with throughout the year.

Standard Success

Included with the LogRhythm Axon platform, you will receive two onboarding sessions and three months of enablement to help you get started with confidence. In addition, explore self-guided resources such as online training, videos, and community advice.

Enhanced Success

Set your team up with a LogRhythm expert on a consistent cadence to ensure your platform is fully optimized. Our LogRhythm experts will help guide you through setting up your log sources and customize dashboards, searches, and reports. As your team encounters questions, challenges, or new feature releases, our consultant will be there to support them and present our best practices to keep your team focused on outcomes.

Security Success

Our Security Success includes all the value of Enhanced Success Services, adding new security focus through customized use case development, security analytics, and threat hunting consultation to further strengthen your security operations program. Tap into our team’s expertise to refine your goals and create a 360-degree view of your environment.  

Professional Services

Access specialized resources to help jumpstart a specific use case for your company. LogRhythm will configure agents, onboard log sources, and design and implement reports, lists, dashboards, and other custom content. Accelerate specific scope for greater vantage points into the platform for analysis.

Standard Success Enhanced Success Security Success Professional Services
Consistent programs throughout the term Accelerate specific scope
Foundation
Onboarding (2 sessions)
24x7 customer support
LogRhythm Community & documentation
Embedded product training
Named customer success manager
Discover
Agent deployment 3 Months
Log source onboarding 3 Months
Custom processing policies 3 Months
Saved search 3 Months
Dashboards 3 Months
Reports 3 Months
Defend
Security analytics
Use cases
Response playbooks
Threat hunting
Compliance (pending feature availability)
Logistics
Schedule Bi-weekly for 3 Months Weekly Weekly Defined by SOW and project mgr
Duration License term
(except where designed)
9-36 Months 9-36 Months Defined by SOW and project mgr

LogRhythm Axon Services

LogRhythm Axon Services are a useful resource to get the most value out of your investment. We care about your success and are here every step of the way. To learn more, contact us below.